We learned that here is really is pay to play. Examples are:
if you want voicemail, that's an extra $5 a month charge, if you want caller ID, that's an extra $5 a month even if they are already in your addresss book; you are not allowed to downgrade your plans until your 2 year contract is up. Upgrade yes, downgrade no.
Luckily Agilent has a corporate plan here and we were able to sign up with that which gave us 3 months free caller id (oh gee thanks), 24 months voicemail, 10% off monthly plan rate and the set up and SIM card charges were waived.
Wow I'm so glad we are done with that mess. In fact we had to take photos of our new mobile phones. See below:
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